Faq

SUB SMART IPTV The best of IPTV in premium quality.

 Internet Protocol TeleVision or, IPTV uses Internet technology to send television programs to your television. IPTV uses a high speed internet connection to bring you the best international programs directly to your home without a satellite dish. All you need to do is connect your receiver to your Internet from home and to your TV, then sit back and enjoy.

A traditional satellite dish requires the customer to install a satellite dish at his place of residence. IPTV offers a unique solution for customers who cannot proceed via satellite (due to the lack of visibility on the satellite or an apartment that has limitations). IPTV provides higher quality while being cheaper compared to traditional satellite.

Delivery takes between 1 min to 1 hour maximum, after you will receive your subscription on the email address you mentioned in the Payment Form (check your spam box too)

No manipulation will be necessary on your part, once payment has been made, you will receive an Email containing the procedure to follow.

With us you not only buy the product, but also quality service! Technical support is at your disposal by email or on our website 

To correctly view television, IPTV offers you to test your internet speed. A connection speed of 10 mbps is required to watch IPTV channels in FULL HD and 4K. For SD IPTV channels, a bit rate of 8mb / s is sufficient.

For the payment of your subscription we accept bank, credit & PAYPAL cards

To read the m3u file of your iptv subscription on Kodi, you must install an Addon under the name of PVR iptv single client, here's a little video that shows you how to do that  https://www.youtube.com/watch?v=agLVJ_B_LxY

If you have an LG Smart TV:

- Remember to update the WebOs system on your TV and check that the Smart IPTV application is up to date. .

In the settings of the Smart iptv application “Settings” , change the parameter “Stream player type” and change it to NC auto and restart the telly.

Please see the Smart iptv app site for more details: http://siptv.eu/howto/

If the Smart IPTV app crashes and you notice repeated blackouts, please turn off the TV and unplug the cable from the power (electricity) for about 30 seconds and then launch the app again (don't worry because your playlist won't will not be erased, it will just clear your TV's cache memory and reset the application to make it work again.

Samsung Smart TV:

Do you have cuts, latencies, very slow channel loading, slow response when you switch or try to return to groups or zap between channels?

In this case, try to delete the cache memory of your Tvs, the TV does not have as much memory as an Android box.

To delete your TV's cache memory:

For Samsung F series: http://www.samsung.com/in/support/skp/htg/10840#none

If you have another version of Samsung, unplug the cable from the TV power supply for at least 30 seconds to do a Hard Reset and to clear the temporary cache of the TV and remember to restart your router or Internet box too .

Also change the Buffer time option to “0” or “auto” from the settings of the Smart iptv application. so you don't use memory.

For best results, use Ethernet cable instead of Wifi to connect your TV to the internet.

Flow rate problem:

Perform a test on the website: fast.com check the bitrate it gives you (please use this site not another as speedtest..etc)

  • If the result is less than 4Mbps: the flow will not pass and you will have cuts on almost all channels ?
  • The recommended bit rate for HD: 8Mbps or more.
  • The recommended bit rate for FullHD: 12Mbps or more.

Application cache memory or insufficient RAM problem:

Sometimes the causes of bugs and jerks could be insufficient RAM memory or a problem with the application cache memory, the most recommended is to have an Android BOX with 2GB or more of RAM.

In case of cache memory problems (buffering on all channels, black screen) try to unplug the power cable (electric) from your TV or box and wait for 20 or 30 seconds and then reconnect it again. will clear the application's cache memory and might fix this problem.

Set the Wifi IP address and set the Google DNS:

Try to set the Wifi or ethernet ip address from the network settings of your smartphone, Android, PC, Smart TV or Mag, choose to put the ip address manually for example: 192.168.1.12 and use as DNS that of google: DNS primary: 8.8.8.8 and secondary DNS (optional): 8.8.4.4

Yes, our subscription is compatible with Smasung and LG SMart TVs and all other Smart TVs that work on Android, you just need to install and activate the app Smart iptv

The activation of iptv subscription on MAG boxes is done entirely remotely, once the subscription is activated, we will send you a URL address that you must add to your PORTALS.

To do it :(on Settings => Servers => Portals), as in the photo below:

No, in this case you need to get additional access for each device on which you want to watch multiple channels simultaneously.

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